Student Consumer Information

The Higher Education Act of 1965, as amended, includes reporting and disclosure requirements for schools participating in Title IV programs.

The information listed below provides consumer information readily accessible to students and parents to make informed decisions about post-secondary education. The U.S. Department of Education requires schools to provide information on a number of subjects, including financial aid, completion and graduation dates, campus safety, loan counseling, and drug and alcohol abuse prevention.

You are entitled to a paper copy of any of the following information. Please contact the Office of Student Financial Services at (585) 385-8042 to obtain a paper copy.

Financial Aid | Safety and Security | FERPA Student Records Privacy | HEERF Reporting | Complaints | Licensure

Financial Aid Information

Notice of Availability of Institutional and Financial Aid Information

St. John Fisher University Office of Student Financial Services
2nd Floor Kearney Hall
3690 East Ave, Rochester, NY 14618

Phone: (585) 385-8042
Fax: (585) 385-8044
Email: sfs@sjf.edu

Financial Aid website

M-F 8:30 a.m. - 4:30 p.m. (office closes at noon on Fridays during the summer)

• Description of all the Federal, State, local, private, and institutional student financial assistance programs available to students who enroll at the school, including need-based and non-need-based federal financial aid that is available to students
  • Undergraduate and Graduate
  • School Default Rates - 3 Year [pdf]
• Terms and conditions under which students receive(d) Federal Direct loans and Perkins Loans
  • Undergraduate Catalog
  • Graduate Catalog
  • Federal Perkins Loan Program
• Procedures and forms by which students apply for assistance
  • Undergraduate Catalog
  • Graduate Catalog
• Criteria for selecting recipients from the group of eligible applicants and criteria for determining the amount of a student’s award
  • Undergraduate Catalog
  • Graduate Catalog
• Academic Calendar
• Admissions Information
• Facilities and Services Available to Students with Disabilities
  • Student Accessibility Services
• Grading Information
  • Undergraduate Catalog
  • Graduate Catalog
• Student Body Diversity
  • The Fact Sheet Graduate Level Trends [pdf] and Fact Sheet Undergraduate Level Trends [pdf] illustrate the student populations in our undergraduate, master's, and doctoral programs reflecting distributions by gender, ethnicity, time status, and program of study.
• Cost of Attendance
  • Tuition and fees charged to full-time and part-time students are listed on the Student Accounts website: Undergraduate Tuition & Fees, Graduate Tuition & Fees
  • Estimate of costs for necessary books, course materials, supplies, and equipment: $650 annual for full-time and part-time study
  • Housing and Meal Plan (Food) charges
  • Estimates of transportation costs for students: $600 annual for full-time and part-time study for students living off-campus; $500 annually for full-time study for students living on campus
• Refund Policy, Requirements for Withdrawal and Return of Title IV, HEA Financial Aid
  • Student Accounts website
• Academic Programs (Educational Program Requirements, Completion Requirements, Instructional Facilities, Faculty)
  • Undergraduate Catalog
  • Graduate Catalog
• Transfer of Credit Policies and Articulation Agreements
• Institutional and Program Accreditation, Approval, or Licensure
  • Middle States Accreditation
  • Program Accreditation
• Copyright Infringement Policies and Sanctions (including computer use and file sharing)
• Vaccinations Policies
  • Health and Wellness Center
• Retention & Completion/Graduation Rates
  • Retention and Graduation Rates [pdf]
• Types of employment secured by recent graduates or post-graduate outcomes
  • Contact the Center for Career and Academic Planning at (585) 385-8050 for more information
• Types of Graduate and Professional Education in which the Institution's Graduates Enroll
  • Contact the Center for Career and Academic Planning at (585) 385-8050 for more information
• Evidence of Student Learning
  • Evidence of Student Learning
• Intercollegiate Athletic Program Participation Rates and Financial Support Data
  • Report available by October 15 through the Athletic Department (contact J. Granger)
  • Or the report can be accessed from the Office of Postsecondary Education website

Notice of Federal Student Financial Aid Penalties for Drug Law Violations

The University must provide to each student upon enrollment, a notice that advises the student that a conviction for any offense, during a period of enrollment for which the student was receiving Title IV, HEA program funds, under any federal or state law involving the possession or sale of illegal drugs will result in the loss of eligibility for any Title IV, HEA grant, loan, or work-study assistance (HEA Sec. 484(r)(1)); (20 U.S.C. 1091(r)(1)).

Drug and Alcohol Abuse Prevention Program

• Available through the Health and Wellness Center
• Sanctions and policies are provided in the Student Code of Conduct (under intoxicants) and the Health and Safety Policies & Procedures

Voter Registration

• Register to Vote

Campus Safety and Security

• Office of Campus Safety and Security

Privacy of Student Records

• St. John Fisher University complies fully with the provisions of the Family Educational Rights and Privacy Act (FERPA). FERPA is a Federal law that protects the privacy of student education records. Students have, with certain limited exceptions, certain rights with respect to their education records.
• Request for nondisclosure will be honored by the institution and remain in effect until withdrawn by the student in writing. Students are advised to exercise caution in requesting nondisclosure of directory information since the inability to verify attendance and/or graduation may adversely affect future employment. Nondisclosure can be requested by completing the Request To Prevent Disclosure of Directory Information [pdf].
• More information can be found on the U.S. Department of Education website regarding the Family Educational Rights and Privacy Act (FERPA).

HEERF Funds Reporting

HEERF Funds Reports 2020

• HEERF Funds Initial Report [pdf]
• HEERF Funds Report 7/10/2020 [pdf]
• HEERF Funds Report 8/24/2020 [pdf]
• HEERF Funds Report 10/10/2020 [pdf]
• HEERF Funds Final Report 1/4/2021 [pdf]
• HEERF Funds Institutional Portion Quarterly Report Final 09/30/2020 [pdf]

HEERF Funds Reports 2021

• HEERF II Funds Final Report [pdf]
• HEERF II Institutional Funds Final Report [pdf]
• HEERF III Funds Initial Report 7/7/2021 [pdf]
• HEERF III Institutional Funds Initial Report 7/7/2021 [pdf]
• HEERF III Funds Quarterly Report 9/30/2021 [pdf]
• HEERF III Funds Institutional Quarterly Report 9/30/2021 [pdf]
• HEERF III Funds Quarterly Report 12/31/2021 [pdf]
• HEERF III Funds Institutional Quarterly Report 12/31/2021 [pdf]

HEERF Funds Reports 2022

• HEERF III Funds Quarterly Report 3/31/2022 [pdf]
• HEERF III Funds Institutional Quarterly Report 3/31/2022 [pdf]
• HEERF III Funds Quarterly Report 6/30/2022 [pdf]
• HEERF III Funds Quarterly Report 9/30/2022 [pdf]
• HEERF III Funds Quarterly Report 12/31/2022 [pdf]

Student Complaint Information

Complaints can be initiated for both academic and non-academic concerns. The first course of action for any concern or complaint is to address it with the instructor. If the issue is not satisfactorily resolved at that point, the student should then contact the head of the academic department or administrative unit in which the complaint originated. If the complaint is not resolved to the satisfaction of the complainant, it continues through the organization hierarchy until a satisfactory resolution has been reached.

Information on academic appeals, complaints, and concerns can be found in the University Catalog: https://catalog.sjf.edu/

New York Resident Student Complaints: If all grievance procedures outlined in the catalog have been followed, all avenues of appeal exhausted, and documentation provided that such procedures have been exhausted, and the student resides in New York, then the student has the right to file a complaint with the NYS Office of College and University Evaluation. Details on the New York State Education Department’s complaint procedures can be found here: http://www.nysed.gov/college-university-evaluation/complaints.

NC-SARA Member Out-of-State Student Complaints: If all grievance procedures outlined in the catalog have been followed, all avenues of appeal exhausted, and documentation provided that such procedures have been exhausted, and the student lives in an NC-SARA state other than New York, then follow the NC-SARA policy for complaints outlined here: https://www.nc-sara.org/student-complaints. For additional information please review and follow New York State's Department of Education complaint procedures: https://www.nysed.gov/college-university-evaluation/complaints. 

Please note: NC-SARA consumer protection complaints do NOT include complaints related to grades or student conduct violations, and the New York State Education Department does not intervene in matters concerning an individual’s grades or examination results, as these are the prerogative of the institution’s faculty. 

Non-SARA Member Out-Of-State Student Complaints: Students who have complaints that have not been resolved through contact with the University and do not reside in a SARA member state (https://www.nc-sara.org/directory) may seek advisement from the appropriate office in the student's state of residence, listed below. 

NC-SARA consumer protection provisions require the home state, through its SARA State Portal Entity, to investigate and resolve allegations of dishonest or fraudulent activity, including the provision of false or misleading information. 

Examples of issues that may arise in regard to alleged fraudulent activity, violations of SARA policies or more general complaints about improper activities include, but are not limited to:

• Veracity of recruitment and marketing materials;
• Accuracy of job placement data;
• Accuracy of information about tuition, fees, and financial aid;
• Complete and accurate admission requirements for courses and programs;
• Accuracy of information about the institution’s accreditation and/or any programmatic/specialized accreditation held by the institution’s programs;
• Accuracy of information about whether coursework meets any relevant Professional Licensing requirements or the requirements of specialized Accrediting Agencies;
• Accuracy of information about whether the institution’s course work will transfer to other institutions; and
• Operation of distance education programs consistent with practices expected by institutional accreditors (and, if applicable, programmatic/specialized accreditors) and/or the C-RAC Guidelines for distance education.

Individuals can submit at any time a complaint regarding an institution’s compliance with the Middle States Commission on Higher Education (MSCHE) Requirements of Affiliation, standards, or policies or regarding an institution’s compliance with its own policies or procedures. If an individual has attempted to resolve the issues through the institution’s own grievance procedures, and all avenues of appeals have been exhausted a complaint can be submitted to MSCHE using the official Complaints and Third Party Comment Form found here: https://www.msche.org/complaints/

Please note: Matters outside of MSCHE’s purview include disputes between individuals and affiliated institutions about admission, grades, granting or transferability of credits, application of academic policies, fees or other financial matters, disciplinary matters, contractual rights and obligations, personnel decisions, or collective bargaining disputes.

Licensure Information

Institutions providing distance education are required to identify programs that lead to licensure or certification and provide information about requirements. Requirements can vary by profession and state. Students are encouraged to research licensure requirements in their state of residence to ensure that the program will meet the requirements of their state's licensing agency. Contact information may be available through the Professional Licensure Directory on the NC-SARA website.

Additional information and resources on state licensure eligibility for specific programs can also be found on the web pages below:

• School of Pharmacy
• School of Nursing
• School of Education